Instagram Direct integrated with your CRM
Receive and reply Instagram DMs in the same inbox as WhatsApp. Automate replies to comments and turn followers into leads.
Try free for 14 daysWhat you can do
DMs in the unified inbox
All Instagram Direct messages appear in the same dashboard as WhatsApp and Website.
Comment automation
Automatically respond to comments on posts and reels. Public reply + private DM to open a conversation.
Follower conversion
Turn interactions into qualified leads with automatic contact creation in the CRM.
AI on Instagram
The AI agent handles Instagram Direct with the same intelligence as WhatsApp. Qualifies and hands off.
Sell on Instagram without losing conversations
Instagram is where your customers discover your business. Syncro turns DMs into real opportunities.
- Chatbot/AI assignment per conversation
- Tags to organize Instagram conversations
- Automatic DM → lead link in the CRM
- Automation trigger by comment on post/reel
- Available on Scale and Summit plans
Clear your doubts
Can I reply to Instagram DMs inside Syncro?
Yes. All Instagram Direct messages land in the same unified inbox as WhatsApp and Website, so your team handles everything from one place.
Can I reply to comments automatically?
Yes. You set up automations that reply to comments on posts and reels with a public reply and also send a private DM to open the conversation.
Does the AI agent work on Instagram?
It does. The same AI agent from WhatsApp handles Instagram Direct, qualifies the follower and hands off to a human when needed.
Which plans include Instagram?
The Instagram Direct integration is available on the Scale and Summit plans.