Syncro
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Product roadmap

What is already live, and what comes next.

Everything we are building on Syncro, on a single board. Updated as each feature moves forward.

Next up

2
Inteligência Artificial

AI agent on Facebook Messenger

The same agent that already works on WhatsApp and Instagram starts replying on Messenger too.

Inteligência Artificial

Import your website into the knowledge base

Point at your site address and the content goes straight into the agent knowledge base, with no copy and paste.

In development

1
Plataforma

Android and iOS app

Syncro on your phone: conversations, pipeline, tasks and notifications in your hand, with official apps in the stores.

In validation

3
Inteligência Artificial

Syncs: AI teammates

Autonomous agents that work inside the CRM with defined jobs: organizing the pipeline, handling the calendar, following the finances, preparing campaigns and analyzing the numbers.

  • Each Sync has one job and works on a schedule or when something happens in the CRM.
  • It shows what it is doing, live.
  • Before any sensitive action, it asks for your approval.
  • Syncs never talk to your customers: they work for your team.
Atendimento

Telephony

Calls from the browser, straight out of the CRM, with the company own numbers, call history, recording and per-person service metrics.

Financeiro

Finance

  • Accounts payable and receivable.
  • Banks and cards.
  • Reconciliation.
  • Cash flow and income statement.
  • Charges by PIX, bank slip and link (Asaas and Mercado Pago), settled automatically.

Available

7
Atendimento

Conversations

  • One shared inbox: WhatsApp (QR Code and Meta Official API), Instagram Direct, Facebook Messenger, website chat and Live Chat.
  • Visual multichannel chatbot.
  • Quick replies, internal notes, transfer between agents and numbers.
  • Internal team chat.
Inteligência Artificial

Artificial Intelligence

  • AI agents that answer, qualify and sell, with a knowledge base, a sales method, appointment scheduling and payment simulation.
  • Sophia: the assistant that runs the CRM from the chat.
  • Weekly business summary written by AI.
  • Bank reconciliation with AI.
Vendas

Sales

  • Kanban pipeline with several pipelines per contact.
  • Quotes with online acceptance.
  • Lead scoring.
  • Team targets.
  • NPS surveys.
Marketing

Marketing

  • Trigger-based automations.
  • Nurture sequences over WhatsApp and email.
  • Bulk sending with anti-block protection.
  • Email marketing on your own domain.
  • Forms.
  • Facebook and Instagram Lead Ads.
  • Conversions to the Meta Pixel.
  • Campaign report (UTM).
Gestão

Management

  • Tasks and a calendar integrated with Google Calendar.
  • Patient records for clinics.
  • Automatic reports delivered over WhatsApp.
  • Permissions per person and per page.
Integrações

Integrations

  • API, n8n, WordPress, ZenFisio.
  • MCP server (Claude, ChatGPT and other assistants operating the CRM).
Parcerias

Partnerships

  • Partner and affiliate program, with its own dashboard for clients, commissions and materials.