Official WhatsApp integrated — chat without leaving the CRM
Connect your WhatsApp Business via QR Code or the Official Meta API. Serve customers, send media and use HSM templates straight from the dashboard.
Features
What you can do
WhatsApp via QR Code
Connect via QR Code in seconds. Works with WhatsApp Business on your phone with no risk of losing the number.
WhatsApp Cloud API (Meta)
Official Meta connection. HSM templates, quick reply buttons, interactive lists and the phone app keeps working normally.
HSM Templates
Pre-approved Meta messages to re-engage outside the 24h window. Visual builder with live preview.
Multi-agent
Multiple agents on the same number. Distribution by department with round robin or least busy.
Quick replies
Pre-saved responses to speed up service. Keyboard shortcuts to send in seconds.
Media sharing
Send and receive text, image, audio, video and documents. All logged in the lead's history.
Details
Professional service on WhatsApp
Centralize all WhatsApp conversations in the CRM. Every message becomes context to sell more.
- Unified conversation history per lead
- Automatic conversation → lead link in the CRM
- Conversation status (open/closed/expired)
- Real-time notifications via WebSocket
- Conversation history import
- Up to 4 numbers connected simultaneously
Clear your doubts
The questions that come up most about this feature.
Yes. You connect via QR Code (WhatsApp Business on your phone) or via Meta's official WhatsApp Cloud API, with HSM templates, buttons and interactive lists. In both cases the phone app keeps working normally.
No. The QR Code connection keeps your current number with no risk of a ban, and on the Cloud API the number is officially linked to your Meta account. In neither case do you lose the number.
Yes. Syncro is multi-agent: several reps serve on the same number, with distribution by department via round robin or least busy, and no messages get lost.
They are messages pre-approved by Meta used to re-engage a customer outside the 24-hour window. You build them visually with live preview and use them in campaigns and automated follow-ups.
Ready to see Syncro running on your WhatsApp?
5 days free, no credit card. Connects in 2 minutes and you already see the first lead landing in the pipeline.